Disappointing service from Momentum
Terri Franca on tel: ********** 700 instructed Momentum to process the payment of her policy to be paid out on the 16 May 2018, which was to be 7-10 working days. The payment was due 10th May 2018. By the 1st June 2018, the process by Momentum had not even begun by Mohammed. Phillamon Bekket has been completely unhelpful in processing of this policy. Now it may be paid by Friday, the Mohammed says it may be only Saturday because they have to check with SARS. Why wasn't this process completed prior to the 30th May 2018! This is unacceptable so called professionalism from Momentum.
Thank you for bringing your concerns to our attention. The matter will be escalated in order to provide you with the necessary feedback.
Kind regards
Natasha
Thank you for bringing your concerns to our attention. The matter will be escalated in order to provide you with the necessary feedback.
Kind regards
Natasha
Thank you for taking my call earlier today.
Once again please accept my sincere apologies for the inconvenience and frustration caused.
At this point in time we are waiting for the tax directive from SARS. Once the directive is received I will arrange for payment to be made into your account immediately.
Kind regards
Natasha
Thank you for taking my call earlier today.
Once again please accept my sincere apologies for the inconvenience and frustration caused.
At this point in time we are waiting for the tax directive from SARS. Once the directive is received I will arrange for payment to be made into your account immediately.
Kind regards
Natasha
Dear Terri
Thank you for taking my call.
As confirmed the funds have been transferred into your bank account.
Kind regards
Natasha
Dear Terri
Thank you for taking my call.
As confirmed the funds have been transferred into your bank account.
Kind regards
Natasha