Disappointing Service and lack pf Feedback

Greetings Momentum,

I am greatly disappointed with the lack of communication and running in cycles with your Agents every time I enquire about the Provident fund pay-out.

It's been 3 Months now... each time I call I get the same response that an Administrator has not been allocated however all required documents are submitted.

The lack of communication and unenthusiastic conversations your Agents are is frustrating, disappointing and totally unacceptable from an insurer I trusted and respected!!