PK
Phumulani K

1 reviews | Active since Oct 2020

05 Oct 2020, 10:33

Disappointing service

I recently got retrenched at work and had a provident fund policy with them. Almost all my fellow colleagues who also got retrenched have received their payout expect me. I have emailed them multiple times but no responses on the status of my claim.

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply05 Oct 2020, 11:08
Official
Thank you for your feedback, in order to assist you can you please provide the policy number or your Identity number.

Kind regards
MC
PK
Phumulani K's update05 Oct 2020, 13:28
Reviewer Update
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Momentum (SA)
Momentum (SA)'s reply05 Oct 2020, 13:38
Official
Thank you, i have forwarded your complaint to the relevant department.

Kind regards
MC
Momentum (SA)
Momentum (SA)'s reply05 Oct 2020, 15:43
Official
I received confirmation that the administrator has called you with an update.

Kind regards
MC
PK
Phumulani K's update05 Oct 2020, 15:43
Reviewer Update
Thank you for the update on my claim am happy now