Disappointed unprofessional service!!!

I am very disappointed with service received from momentum because after I loaded my request for my pension fund, I called the number*** I called to find out by when the funds should be in my account and I called 3 times and was given different dates and the worst part is the advisor tells u that they don’t know who you spoke to last time which is very unprofessional honestly… I made commitments but now momentum decide to only tell me their TAT on the last call… I have doubts that I would consider momentum products after this honestly on my personal level unless forced by work environment