TN
Thulile N
1 reviews | Active since May 2025
08 May 2025, 11:24
Disappointed
I'm writing this review on behalf of my Mom she had a Retirement Annuity with Momentum and 2 Endowment policies of which all have matured. I helped her fill all the forms for the Retirement and the Endowments but only the Retirement was done. No response of the other 2. I have sent emails with no response.
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
08 May 2025, 11:47Dear Thulile,
Thank you for bringing your concerns to our attention.
Can you please provide us with your mother's policy or identity number in order to trace her profile. We will then be able to escalate the matter to the correct department for assistance.
You may add this information under a private reply.
Thank you
Kind regards
NH
Thank you for bringing your concerns to our attention.
Can you please provide us with your mother's policy or identity number in order to trace her profile. We will then be able to escalate the matter to the correct department for assistance.
You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s reply08 May 2025, 11:47
Official
Dear Thulile,
Thank you for bringing your concerns to our attention.
Can you please provide us with your mother's policy or identity number in order to trace her profile. We will then be able to escalate the matter to the correct department for assistance.
You may add this information under a private reply.
Thank you
Kind regards
NH
Thank you for bringing your concerns to our attention.
Can you please provide us with your mother's policy or identity number in order to trace her profile. We will then be able to escalate the matter to the correct department for assistance.
You may add this information under a private reply.
Thank you
Kind regards
NH
Momentum (SA)'s replyOfficial
09 May 2025, 09:09Thank you, Thulile.
The matter will receive attention and feedback will be provided in due course.
The matter will receive attention and feedback will be provided in due course.
Momentum (SA)'s reply09 May 2025, 09:09
Official
Thank you, Thulile.
The matter will receive attention and feedback will be provided in due course.
The matter will receive attention and feedback will be provided in due course.
Momentum (SA)'s replyOfficial
12 May 2025, 08:02Thank you, we will contact your mother today.
Momentum (SA)'s reply12 May 2025, 08:02
Official
Thank you, we will contact your mother today.
Momentum (SA)'s replyOfficial
19 May 2025, 09:02Dear Thulile,
Thank you for your patience,
We have successfully transferred the funds into your mother's bank account.
Kind regards
NH
Thank you for your patience,
We have successfully transferred the funds into your mother's bank account.
Kind regards
NH
Momentum (SA)'s reply19 May 2025, 09:02
Official
Dear Thulile,
Thank you for your patience,
We have successfully transferred the funds into your mother's bank account.
Kind regards
NH
Thank you for your patience,
We have successfully transferred the funds into your mother's bank account.
Kind regards
NH
TN
Thulile N's updateReviewer Update
20 May 2025, 17:09Hi
Thanks a lot for all your help.
Kind regards
T
Thanks a lot for all your help.
Kind regards
T
TN
Thulile N's update20 May 2025, 17:09
Reviewer Update
Hi
Thanks a lot for all your help.
Kind regards
T
Thanks a lot for all your help.
Kind regards
T
Momentum (SA)'s replyOfficial
21 May 2025, 07:42Thank you Thulile, it was only a pleasure.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply21 May 2025, 07:42
Official
Thank you Thulile, it was only a pleasure.
Kind regards
NH
Kind regards
NH