PS
Phumla S

1 reviews | Active since Jun 2018

06 Nov 2024, 09:52

Disappointed

I always think highly of Momentum, but I must say I am disappointed with how they are handling claims with no feedback and advisor dropping the calls with no intention of trying to assist-I spoke to 5 different advisors and none of them were helpful in anyway. Went as far as sending the Team Leader and emailed Zodwa Mokabane which she clearly ignored it like it is a Norm. The level of unprofessionalism is unmatched

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply06 Nov 2024, 10:00
Official
Dear Phumla,

Thank you for your post. We have redirected the post to the Employee benefits department for further assistance.

Regards,

ND