Disappointed

I’m not happy at all with momentum my claim was done on the 7 august 2024 got retrenched on the 31 of July 2024 until now my withdrawal is on hold it’s locked because they keeping on saying the dates are wrong yeyyy I’m tired of calling you guys so many excuses I want my money and the person who has my case is Precious Libisi she said it’s locked she’s waiting for I.T for how long and her service is bad she talks likes she doesn’t want to work or anything no man you guys must get people who want to work not this momentum promised that they are quick with there services but what is this mmm ..cause my other colleague that got retrenched the same day has me and did the application on the same day has me. Got her money but why is mine holding up cause on the form it’s the same dates we have I’m very disappointed very like I keep on calling everyday but it’s the same excuses over and over again even asked my employer to contact you guys but it’s still the same excuses again because of y’all’s guys incompetence the company is even of taking they’re money somewhere else