1 reviews | Active since Jul 2019
Depressing service
My baby daddy resigned from work while he was paying maintenance through garnish order. Department of justice released a document that I should get my son's share end of September 2023. Momentum acknowledged and signed.
Since from 1st week of October I've been calling momentum go follow up, employees there don't know their job at all. They took me back and forth with invalid information. I spoke to Janis, the lady told me I will get the money by the 16th of December 2023. January I followed up, she said she doesn't know what's delaying and it's beyond her control as she can't do anything, she transfered me to Siyanda Buncu, the lady promised me to that I will receive funds 1st week of January. I called and she also Doesn't know what's delayed because Devaan don't want to take actions and without him doing the right thing i won't get my money. I've used +-R2000 to call momentum. They put me on the line for over an hour. Sometimes they take my numbers and promised to call back and out of 5 people who took my number, no one will call back.
I went to centurion momentum funds at work, Assisted by Kabelo, the 1st lady at momentum who does her work properly. She called Siyanda and Devaan, I started to get communication through email from Devaan, the person who caused delays and the reason why my child is not going to school today, refusing to release money and ignoring colleagues when they try to find out what delays the process.
Devaan started by saying "I'm sorry for the delay". His last email was the money is released and processed, they said it will rake up to 3 days to reflect in my account. Today is the 6th day still nothing in my account.
People shouldn't risk with their well-being by joining momentum. They don't want to released people's fund and I can tell there's something fishing going on. My son isn't going ho school, he didn't get the report because of false promises I got from momentum then shared with the school.
I will fight until I get this money. I'm also ready to expose this company on national TV so that members know what they will be dealing with. I hate momentum
Thank you for your posting. We have referred the matter to the Fund Administrator and requested that they make contact with you.
Regards,
ND
Thank you for your posting. We have referred the matter to the Fund Administrator and requested that they make contact with you.
Regards,
ND
