KV
Kim V
1 reviews | Active since Mar 2009
29 Apr 2026, 06:40
Deposit made by Momentum 6 days ago is "missing" and resolution is not fortcoming
On 24 April I received a letter from Momentum saying payment had been made on 23 Aprill. My bank verification letter was sent twice. I requested assistance yesterday to establish whrte my missing deposit is and this has not been forthcoming. Please momentum this is ridiculous!
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Replies (1)
Momentum (SA)'s replyOfficial
29 Apr 2026, 09:09Dear Kim
Thank you for your message.
I have escalated your complaint to the fund managers team, who confirmed that our Pensions department have responded and we apologize for the delays.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers team, who confirmed that our Pensions department have responded and we apologize for the delays.
Kind regards
Mvdm
Momentum (SA)'s reply29 Apr 2026, 09:09
Official
Dear Kim
Thank you for your message.
I have escalated your complaint to the fund managers team, who confirmed that our Pensions department have responded and we apologize for the delays.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers team, who confirmed that our Pensions department have responded and we apologize for the delays.
Kind regards
Mvdm