Denpen claim

I am gatvol with momentum retirement. We submitted a death benefit claim last year 22 June 2023. End of February the tracers contacted us and we were advised that the trustees will reach a resolution end may which they did. Now momentum is taking me from pillar to post. Each day when we call we are getting different dates and stories. we were told that they are waiting for the unit prices to update on the 7th. Today when I called different person answered and told me a different date. When my sister calls also she gets a different story.

just pay us and stop telling us different stories. and since the calls are recorded I would like to get the recordings of my call to Denpen momentum. W are taken for fools here. The consultants are giving us attitude when we call but we never received any email even after the trustees reached the resolution. I don't want to hear stories please just pay what's due to me and my siblings and we will leave you alone.