Delayed Withdrawal Claim

Momentum - Funds at Work I am horribly unsatisfied with the lack of service and delay in paying out withdrawal claim. After submitting the required documentation on the 16/01/2025. I was given feedback that this process takes maximum 21 working days, we are currently at above 60 days with no payment. I keep having to check the status and only when I scream and shout do I get a response. The service I am being given is unsatisfactory. What the service consultants do not realise is that I am currently unemployed and have lost out on so many business dealings, and all they keep saying is that my claim is stuck at payments and will reflect in 5-7 days. I can no longer wait as I was told that it would reflect last week, then yesterday when I followed up I was told the funds would reflect this morning - to no avail. I can not accept such shoddy service.