Delayed Claim Payment

Dear HelloPeter Team,

I hope this email finds you well. I am writing to formally escalate a concern regarding my pension fund claim with Momentum.

Since the start of my claim process, communication with Momentum Pension Fund had been progressing smoothly. However, earlier this week, I was informed that my claim had cleared the SARS directive stage and was pending payment activation, with an expected completion by the end of the week.

To date, no payment has been made, nor have I received any updates or explanations for the delay. Given the lack of clarity, I kindly request your intervention to expedite the finalization of this matter.

Your assistance in resolving this issue would be greatly appreciated.

Best regards, Setlabo Makgoba ***