1 reviews | Active since Dec 2017
Delay paying out a refund
I have been waiting for a refund that was sent back to Multiply for over a month now. I booked a flight through the travel desk and SAA reversed the transaction. I have been communicating with an agent who keeps giving me the same line since the 17 October 2017.
Good Day , Thank you for the below information. I have requested the proof of refund from SAA, as soon as the money reflect from our side I will the process the refund.
We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I will re-direct your posting to a manger and they will contact your shortly.
Kind regards
Michele Coetsee
We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. I will re-direct your posting to a manger and they will contact your shortly.
Kind regards
Michele Coetsee
I received confirmation that your refund was already processed on the 12th December 2017.
The matter has been resolved.
Kind regards
Michele Coetsee
I received confirmation that your refund was already processed on the 12th December 2017.
The matter has been resolved.
Kind regards
Michele Coetsee