ZN
Zwelakhe N
1 reviews | Active since Mar 2026
31 Mar 2026, 21:44
Deficient customer service
I am extremely disappointed by the level of the atrocious customer service i have received from Momentum thus far, i deeply regret referring my employees to this institute. i to keep requesting follow ups from my financial adviser as if i loaning the money i invested and all i get is subpar misdirect answers such as "you should get your funds some time this week...' and "i am awaiting an update on status of the withdrawal".... ten days later!!!!
i have been a customer for momentum for over a decade and this is the customer service i receive when i finally decide to withdraw some of the funds invested.
i am never ever taking any product with momentum again and i am pulling all my referrals with.
Helpful (0)
Replies (1)0
Replies (1)Momentum (SA)'s replyOfficial
01 Apr 2026, 08:37Dear Zwelakhe
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply01 Apr 2026, 08:37
Official
Dear Zwelakhe
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message.
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm
