BS
Beverly S
1 reviews | Active since May 2024
12 Jul 2024, 14:28
Deceased benefits payouts
Please people, DO NOT INSURE WITH MOMENTUM!! AFTER having done their work for them regarding my LATE BROTHER'S estate, to contact beneficiaries to send affidavits and everything they needed for pay-out of funeral benefits, they ONLY then told us about an Executor letter we need from the Master's office. ANOTHER HOLD UP, with more complications, which was supposed to take 14 working days. How utterly sad that we have to FIGHT everywhere to get this matter resolved.
Again DO NOT DO business with MOMENTUM: they have *********** staff, with lack of empathy for those who grief.
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Momentum (SA)'s replyOfficial
12 Jul 2024, 14:33Beverly
In your posting you are referring to your late brother's estate: Please accept our sincere condolences with the passing of your brother.
In order to assist you accordingly, you will have to provide me with your brother's details, as the policy contract was in his name and I have to trace the policy number in his name.
I can therefore not provide you with the response you are expecting, as I have insufficient information to work from.
I hope to hear from you soon, as the relevant information will ensure a comprehensive feedback to you.
Kind regards
EdB
In your posting you are referring to your late brother's estate: Please accept our sincere condolences with the passing of your brother.
In order to assist you accordingly, you will have to provide me with your brother's details, as the policy contract was in his name and I have to trace the policy number in his name.
I can therefore not provide you with the response you are expecting, as I have insufficient information to work from.
I hope to hear from you soon, as the relevant information will ensure a comprehensive feedback to you.
Kind regards
EdB
Momentum (SA)'s reply12 Jul 2024, 14:33
Official
Beverly
In your posting you are referring to your late brother's estate: Please accept our sincere condolences with the passing of your brother.
In order to assist you accordingly, you will have to provide me with your brother's details, as the policy contract was in his name and I have to trace the policy number in his name.
I can therefore not provide you with the response you are expecting, as I have insufficient information to work from.
I hope to hear from you soon, as the relevant information will ensure a comprehensive feedback to you.
Kind regards
EdB
In your posting you are referring to your late brother's estate: Please accept our sincere condolences with the passing of your brother.
In order to assist you accordingly, you will have to provide me with your brother's details, as the policy contract was in his name and I have to trace the policy number in his name.
I can therefore not provide you with the response you are expecting, as I have insufficient information to work from.
I hope to hear from you soon, as the relevant information will ensure a comprehensive feedback to you.
Kind regards
EdB