1 reviews | Active since Nov 2017
Debit Order Process - Non Communication
I sent an email to ********** on 12/10/2017 to advise the Mometum, health and wealth departments of the change in banking details. Only Multiply comp****. All others, which I called personally, are scrambling to change - none are advising as to who will be paying for the unpaid debits fees charged by the bank. All the departments wanted a copy of the email themselves, nevermind holding for more than 5min for Siwe in Health to confirm the change.
Dear Ms Khomane
Our earlier telephone call refers.
My courtesy call to you explained that there are various policy platforms within the company and therefore the various policy contracts in your name might not have been attended to immediately. I will however refer your request to the relevant areas.
Regards
EdB
Dear Ms Khomane
Our earlier telephone call refers.
My courtesy call to you explained that there are various policy platforms within the company and therefore the various policy contracts in your name might not have been attended to immediately. I will however refer your request to the relevant areas.
Regards
EdB
Dear s Khomane
I have requested that we reimburse your bank charges as per the statement you provided. We will be in contact with you.
Regards
EdB
Dear s Khomane
I have requested that we reimburse your bank charges as per the statement you provided. We will be in contact with you.
Regards
EdB