1 reviews | Active since Aug 2017
Death claim on provident fund that over 7months with no feedback
<p>I want to take further steps regarding a claim on my sons fathers provident fund. The deceased passed away in december 2016, due to offices being closed during that time for December holidays all required documents were submitted early january and up to this far momentum people are still claiming to be busy with assessment. I know theres turnaround times with regards to claims assessments but they fail to answer questions I have. My claim is dealt with Swazi Ngwenya.</p>
I appreciate you raising your concerns with us. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
I appreciate you raising your concerns with us. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
I wish to confirm that the Portfolio Head has been in contact with you.
We are still waiting for feedback from certain members who were nominated as dependants. Once we have this information we will be in a position to respond to your questions .
The Portfolio Head has confirmed that when she receives the outstanding documentation she will be in a position to provide a turnaround time.
Kind Regards
Sue
I wish to confirm that the Portfolio Head has been in contact with you.
We are still waiting for feedback from certain members who were nominated as dependants. Once we have this information we will be in a position to respond to your questions .
The Portfolio Head has confirmed that when she receives the outstanding documentation she will be in a position to provide a turnaround time.
Kind Regards
Sue