GM
Gadifele M
1 reviews | Active since Jan 2015
25 Jan 2022, 11:52
Death benefit claim(89-***mm***2)
I lost faith in momentum since 2019 till now 2022 nothing has been done to this claim of the late TSHOTLEGO ELIJAH MOITSHEKI. The only time when we get contacted is when i put my review in here What i want to know is since I'm the beneficiary of the late what steps i can take in order to know what is the outcome of it? Its been 36 month's today and i know the answer will be their still locating the deceased depenants for 36 month's? Or if the claim has been processed why didn't momentun follow up with me? I'm shattered by the silent treatment from this really.
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
25 Jan 2022, 12:17Thank you for bringing this situation to our attention. We always aim to deliver the best service, regrettably it seems as if you did not have a positive service experience. Unfortunately, the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; identity number of the deceased, policy/contract/investment number or claims reference number. You may add it as supplementary information on this posting or post it as a private reply.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply25 Jan 2022, 12:17
Official
Thank you for bringing this situation to our attention. We always aim to deliver the best service, regrettably it seems as if you did not have a positive service experience. Unfortunately, the limited information you provided is delaying our means to investigate your concerns. Please provide us with the following additional details and any other information to assist us in our investigation; identity number of the deceased, policy/contract/investment number or claims reference number. You may add it as supplementary information on this posting or post it as a private reply.
Kind regards
CK
Kind regards
CK
GM
Gadifele M's updateReviewer Update
25 Jan 2022, 12:20Id no:***
Death claim no:89-***7mm***2
Death claim no:89-***7mm***2
GM
Gadifele M's update25 Jan 2022, 12:20
Reviewer Update
Id no:***
Death claim no:89-***7mm***2
Death claim no:89-***7mm***2
Momentum (SA)'s replyOfficial
25 Jan 2022, 12:50Thank you for the information provided. A representative of Funds At Work will contact you soon to discuss your concerns.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply25 Jan 2022, 12:50
Official
Thank you for the information provided. A representative of Funds At Work will contact you soon to discuss your concerns.
Kind regards
CK
Kind regards
CK