JC
Juan C
1 reviews | Active since Feb 2015
29 Feb 2016, 13:16
Customer Service does not respond
Good day,<br> <br> I joined Momentum Multiply about two months ago and was told a welcome pack with my Momentum Multiply card would be sent to me. <br> <br> I have not yet received anything from Momentum. I emailed the customer service address for Momentum Multiply and recieved no response. <br> <br> I also phoned twice, stayed on the line for 20 mins each and could not get through to anyone. <br> <br> The service has been very dissapointing. It is suprsing that Momentum is able to reach me instantly to make sales, but the service therafter is non existent. <br> <br> Regards<br>
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Momentum (SA)'s replyOfficial
29 Feb 2016, 13:26Hello jccilliers,
Please accept my apologies for the frustration and inconvenience that this situation has created for you.
This is not a true reflection of the level of service that we aim to give our valuable clients.
We will be in contact with you shortly.
Kind regards
Charmaine Klopper
Please accept my apologies for the frustration and inconvenience that this situation has created for you.
This is not a true reflection of the level of service that we aim to give our valuable clients.
We will be in contact with you shortly.
Kind regards
Charmaine Klopper
Momentum (SA)'s reply29 Feb 2016, 13:26
Official
Hello jccilliers,
Please accept my apologies for the frustration and inconvenience that this situation has created for you.
This is not a true reflection of the level of service that we aim to give our valuable clients.
We will be in contact with you shortly.
Kind regards
Charmaine Klopper
Please accept my apologies for the frustration and inconvenience that this situation has created for you.
This is not a true reflection of the level of service that we aim to give our valuable clients.
We will be in contact with you shortly.
Kind regards
Charmaine Klopper