COMPLAINT REGARDING MISCONDUCT AND FINANCIAL PREJUDICE – MOMENTUM

COMPLAINT REGARDING MISCONDUCT AND FINANCIAL PREJUDICE – MOMENTUM This company seems to control people's lives. They ignore complaints. How many other people's lives may have been affected by such misconduct?

Background:

In 2010, while employed by First National Bank, I became medically unfit (major depressive disorder) and was placed on disability leave. After four years, I was better and returned to work in 2014. However, I suffered a relapse (due to major bullying at work by management) and reapp**** for disability benefits, which were unjustifiably declined. During this time, I was also retrenched.

Only after lodging a public complaint on HelloPeter.com did Momentum contact me and review the case. They subsequently acknowledged a mistake had been made and reinstated the benefit. However, no clear explanation was provided regarding where the fault lay—whether on the side of the insurer or my former employer. I received no apology or acknowledgment of the emotional and financial distress I endured. When I asked why they then could reinstate my pension, the only words "Because it is the right thing to do" was given to me via telephone conversation.

During these past few years, on numerous occasions, I enquired about who was at fault and why I didn't receive yearly increases (that I would have received if the right steps were taken). I was ignored or not given answers that could explain the situation and outcome.