1 reviews | Active since Mar 2012
complaint aginst Momentum Pension fundsatwork scheme together with REAGETSWE TRADING 237
Since 2017 I have submitted my withdrawal form through to momentum for my pension fund. Till today momentum has not paid my pension to me Ii have proof that they do have my funds with them. I am getting the same story every time I make contact with them that their legal department is dealing with this. Today I called again, I spoke to a guy named Thato but he was untruthful to me as well and never followed through as promised at 13h00. I then called again at 13:30 spoke to a lady named Sihle. she went to find out from their legal who is busy with this case. She then came back and told me that an individual by the name of Mokete Shabalala from the legal./liquidation department is handling the matter, however he's not in the office and could be working from home. I then asked Sihle that she has to send me the same email that she will send Mokete to have proof that she did indeed follow through. All I need from momentum is my pension to be paid to me truthfully without a fight. money was deducted from my salary to show that it was going to them from my employer. Now I have no idea what exactly is happening but it has been almost two years now and still no funds were paid to me by momentum.
Good Day
The above scheme is undergoing a liquidation which is unfortunately a lengthy process and the various legal processes set out have to be followed.
I confirm that Sihle has sent a mail to the person who deals with liquidations and will respond to you once she has received a response.
Kind Regards
Sue
Good Day
The above scheme is undergoing a liquidation which is unfortunately a lengthy process and the various legal processes set out have to be followed.
I confirm that Sihle has sent a mail to the person who deals with liquidations and will respond to you once she has received a response.
Kind Regards
Sue
we understand your frustration, however the process is within the rules of the Pension Funds Act and it is not our rule.
Momentum are required to supply the FSCA (previously Financial Services Board ) with information as requested by themselves and only once we have obtained this from the employer can the FSCA make a decision.
Regards
Sue
we understand your frustration, however the process is within the rules of the Pension Funds Act and it is not our rule.
Momentum are required to supply the FSCA (previously Financial Services Board ) with information as requested by themselves and only once we have obtained this from the employer can the FSCA make a decision.
Regards
Sue
