kM
kgomotso M

1 reviews | Active since Mar 2012

16 Oct 2018, 14:13

complaint aginst Momentum Pension fundsatwork scheme together with REAGETSWE TRADING 237

Since 2017 I have submitted my withdrawal form through to momentum for my pension fund. Till today momentum has not paid my pension to me Ii have proof that they do have my funds with them. I am getting the same story every time I make contact with them that their legal department is dealing with this. Today I called again, I spoke to a guy named Thato but he was untruthful to me as well and never followed through as promised at 13h00. I then called again at 13:30 spoke to a lady named Sihle. she went to find out from their legal who is busy with this case. She then came back and told me that an individual by the name of Mokete Shabalala from the legal./liquidation department is handling the matter, however he's not in the office and could be working from home. I then asked Sihle that she has to send me the same email that she will send Mokete to have proof that she did indeed follow through. All I need from momentum is my pension to be paid to me truthfully without a fight. money was deducted from my salary to show that it was going to them from my employer. Now I have no idea what exactly is happening but it has been almost two years now and still no funds were paid to me by momentum.

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Replies (6)
Momentum (SA)
Momentum (SA)'s reply16 Oct 2018, 14:40
Official

Good Day

The above scheme is undergoing a liquidation which is unfortunately a lengthy process and the various legal processes set out have to be followed.

I confirm that Sihle has sent a mail to the person who deals with liquidations and will respond to you once she has received a response.

Kind Regards

Sue

kM
kgomotso M's update16 Oct 2018, 15:33
Reviewer Update
it is so sad that I have to take this to a public platform for Momentum to actually respond to me. Since 2017 I have been doing the follow ups on this matter NOT EVEN ONCE has momentum had decency of updating me of the progress on this matter. Right now I don't care what you say to me and what you do I will speak out until my money is paid to me by momentum. You will work harder to get this sorted,DONT TELL ME ABOUT THE LENGTHY PROCESS, MY FOOT. MOMENTUM STAFF DOES NOT CARE ABOUT ME ALL YOU ACRE ABOUT IS THE PESON WHO ONWED THE COMPANY I WORKED FOR. NOW YO WILL DO WHATEVER YOU HAVE TO DO TO GET ANYTHING NEEDED TO FAST TRACK THIS MATTER. YOUR EMPLOYEES SAID I AM IRATE, I WILL LET YOU JUDGE HOW IRATE I AM. EVERYTHY TIME I DONT GET RESPONCE FROM YOUR CALLED LEGAL DEPARTMENT I WILL VOICE IT OUT TO THE PUBLIC. ITS MY MONEY AND I WANT IT THATS IT.
kM
kgomotso M's update16 Oct 2018, 15:39
Reviewer Update
AND SUE PLEASE DONT MAKE THIS PERSONAL. I JUST WANT MONEY AS PER THE STATEMENT MOMENTUM HAS EMAILED TO ME IN AUGUST. AGAIN UNTIL MY MONEY IS PAID I WILL TALK , YOUR LEGAL TEAM BETTER GET STARTING THEY DONT HAVE TIME TO WASTE. AND REMEMBER SIHLE SAID I AM IRATE,LETS GET GOING THEN. REGARDS
Momentum (SA)
Momentum (SA)'s reply16 Oct 2018, 15:54
Official

we understand your frustration, however the process is within the rules of the Pension Funds Act and it is not our rule.

Momentum are required to supply the FSCA (previously Financial Services Board ) with information as requested by themselves and only once we have obtained this from the employer can the FSCA make a decision.

Regards

Sue

kM
kgomotso M's update16 Oct 2018, 17:21
Reviewer Update
Like I said till I get my money, I will NEVER STOP TAKING!!!!! TICK TOCK,CLCOK IS TICKING. GAME ON..
kM
kgomotso M's update17 Oct 2018, 10:24
Reviewer Update
The lord is Good all the time. Xolani from momentum without me asking he came back to me with feedback this morning. That shows commitment. Thank you so much for the Update Xolani. This is all that I was requesting. Now we are getting somewhere. I will allow you time till next week again. I just need this matter to be laid to rest and have peace within me. Have a great week further