JP
Johan P
1 reviews | Active since Mar 2009
24 Nov 2016, 11:03
Closed account
<p>I "had" an account with SP Reid for a long time as they did share broking for me. I received statements until June 2016. When I did enquiries as to my account now I was informed the account was automatically closed by Momentum SP Reid. As I have shares that will be transferred into that account any day now, I have a problem.</p> <p>This is so unprofessional as I was never informed regarding the closure of the account.</p> <p>I hope members of the public stay clear from dealing in such a unprofessional company</p>
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Momentum (SA)'s replyOfficial
24 Nov 2016, 11:48Thank you for informing us of your concerns. Contact will be made with you shorthly.
Kind regards
Natasha
Momentum (SA)'s reply24 Nov 2016, 11:48
Official
Thank you for informing us of your concerns. Contact will be made with you shorthly.
Kind regards
Natasha
Momentum (SA)'s replyOfficial
25 Nov 2016, 08:25Please accept our sincere apologies for the inconvenience and frustration caused.
Our management team confirmed that a letter has been sent to you in which they provided a full explanation of the events.
We will also be sending a client consultant to you at your earliest convenience to rectify the matter.
Kind regards
Natasha
Momentum (SA)'s reply25 Nov 2016, 08:25
Official
Please accept our sincere apologies for the inconvenience and frustration caused.
Our management team confirmed that a letter has been sent to you in which they provided a full explanation of the events.
We will also be sending a client consultant to you at your earliest convenience to rectify the matter.
Kind regards
Natasha