MS
Maletsatsi S

1 reviews | Active since Aug 2025

05 Aug 2025, 14:42

Claiming of money

Good day I would like to share my experience with momentum on behalf of my father....he joined momentum cover now he lost his job so since January we sent all the papers to them they haven't done anything instead they've been telling us to submit the same papers and one is answering instead you get different emails saying submit the same papers...why is they when you claim they delay but when deducting money they were so quick

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Replies (8)
Momentum (SA)
Momentum (SA)'s reply05 Aug 2025, 17:01
Official
Dear Maletsatsi
Thank you for your message. 
Kindly assist to provide us with your fathers identity number on a private reply in order to assist further.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply06 Aug 2025, 11:30
Official
Dear Maletsatsi
Thank you for your feedback.
I have referred your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
MS
Maletsatsi S's update06 Aug 2025, 11:37
Reviewer Update
Thank you so much....really appreciate
Momentum (SA)
Momentum (SA)'s reply06 Aug 2025, 11:40
Official
Only a pleasure!
MS
Maletsatsi S's update18 Aug 2025, 13:29
Reviewer Update
Good day i would like to ask how are the investigatios cause since the 6the of August no one has got back to me or updated me on anything?
Momentum (SA)
Momentum (SA)'s reply18 Aug 2025, 15:20
Official
Dear Maletsatsi
Thank you for your message. 
I have escalated again to our fund managers. I am sorry about the delay.
Kind regards
mvdm
MS
Maletsatsi S's update18 Aug 2025, 15:54
Reviewer Update
Please cause its being a while and i feel you guys are making me a fool cause to my dad i look like a ****
Momentum (SA)
Momentum (SA)'s reply18 Aug 2025, 16:06
Official
Dear Maletsatsi
I am really sorry to hear that.
Mvdm