DT
Dimakatso T

1 reviews | Active since Nov 2025

10 Nov 2025, 12:04

Claim - Funds@Work

The worst experience ever! I’ve been trying to process a claim with Momentum since September regarding my Funds@Work, but it has been a complete struggle. I no longer work for the company that banks with them, yet getting a payout has become a major problem. I keep wasting my airtime calling, but their agents have no clear answers — every day it’s a different story that makes no sense. Other people who made similar withdrawal claims received their funds within 10 days, so I don’t understand why my case is being delayed. I’m truly disappointed with this service.

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply10 Nov 2025, 12:07
Official
Dear Dimakatso 
Thank you for your message. 
Kindly assist us with your identity number and contract number on a private reply in order to assist you further.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply10 Nov 2025, 15:07
Official
Thank you for the information, we will escalate the matter to a manger for further assistance.