FW
Fi-aal Warner

1 reviews | Active since Jul 2018

06 Jan 2025, 14:19

Claim

Truelly you guys provide a bad service. Promises are made, but never followed through. My claim was made October 25th and look what's today's date. I called again today. Again they said I must wait 48 hours then it will be paid. So they letting me wait another month.

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply06 Jan 2025, 16:23
Official
 Dear Fi-aal,

Thank you for your post. We have redirected the post to the Fund Administrator and requested that they liaise with you directly on this matter.

Regards,

ND 
FW
Fi-aal Warner's update08 Jan 2025, 11:06
Reviewer Update
Yet again funds administrator hasn't contacted me. Just the regular consultant that sorts out the voicemail and returns calls and she has sent another mail to administration.
FW
Fi-aal Warner's update09 Jan 2025, 09:53
Reviewer Update
Since my call 48 hrs has passed once again. And no result. Funds administrator has not contact. It's seems that you need to be rude on this reviews before you get results.
FW
Fi-aal Warner's update09 Jan 2025, 09:53
Reviewer Update
Since my call 48 hrs has passed once again. And no result. Funds administrator has not contact. It's seems that you need to be rude on this reviews before you get results.
Momentum (SA)
Momentum (SA)'s reply09 Jan 2025, 10:13
Official
Dear Fi-aal,

Thank you for your post. We have forwarded your feedback on to the Employee Benefits department.

Regards,

ND