1 reviews | Active since May 2009
Cant get answers at all
Dear Momentum,
After asking questions my broker (which is Momentum employed), told me politely to please go else where (I WILL BE IN MUCH BETTER HANDS).
NO one at momentum can't give me a straight answer for my questions on hand.
Can a department head who deals with Investo products please get in contact with me asap.
My jaw is dropping how a snr also thinks there is nothing wrong if brokers tell clients to go else where. Jenny Pretorius, hats off to you how you are driving away clients !
I am beyond unhappy as a client. I have been asking for more than a week now for basic information, and my questions are re-directed from one person to the other.
I am thinking to close ALL my accounts ! Why must we invest at a firm who cant do basic stuff.
Thank you for taking the time to inform us of your concerns. You will be contacted shortly.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. You will be contacted shortly.
Kind regards
CK
An senior Manager from our Investo Department will be in contact with you shortly.
With regards to your complaint relating to the service received from the noted MFP, a formal process are being followed by the FAIS Complaints Manager, whom has been in contact with you since last week. You will be provided with the necessary feedback once the investigation is completed.
Kind regards
CK
An senior Manager from our Investo Department will be in contact with you shortly.
With regards to your complaint relating to the service received from the noted MFP, a formal process are being followed by the FAIS Complaints Manager, whom has been in contact with you since last week. You will be provided with the necessary feedback once the investigation is completed.
Kind regards
CK
An senior Manager from our Investo Department will be in contact with you shortly.
With regards to your complaint relating to the service received from the noted MFP, a formal process are being followed by the FAIS Complaints Manager, whom has been in contact with you since last week. You will be provided with the necessary feedback once the investigation is completed.
Kind regards
CK
An senior Manager from our Investo Department will be in contact with you shortly.
With regards to your complaint relating to the service received from the noted MFP, a formal process are being followed by the FAIS Complaints Manager, whom has been in contact with you since last week. You will be provided with the necessary feedback once the investigation is completed.
Kind regards
CK
Your earlier telephone discussion with Mr Kock refers. You will also receive an e-mail response from him and you may contact him directly, should you have further concerns in this regard.
Friendly greetings
CK
Your earlier telephone discussion with Mr Kock refers. You will also receive an e-mail response from him and you may contact him directly, should you have further concerns in this regard.
Friendly greetings
CK