Can't be trusted with further investments

Item: Momentum (SA)
Rating: 1
Author: Thabang M

I never thought a company this big will be so unprofessional in dealing with retirement benefit withdrawal of a member. They don't reply to emails and take long on calls to give you a run around. Date of a members exit was October 2021 to date consultants give one a run around and don't seem to finalize the claim.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

03 Sept 2024, 08:57

Dear Thabang
Thank you for your message.
I have forwarded your complaint to the fund managers for further assistance.
Kind regards
Mvdm

Momentum (SA)'s reply03 Sept 2024, 08:57

Official

Dear Thabang
Thank you for your message.
I have forwarded your complaint to the fund managers for further assistance.
Kind regards
Mvdm

Thabang M's updateReviewer Update

04 Sept 2024, 00:31

Well they have not responded in one way or another. It will be good to get a call with an explanation from the manager or team leader . To think the hqve not even done the tax application it shows they are dragging the claim in total disregard of the members wellbeing and welfare.

Thabang M's update04 Sept 2024, 00:31

Reviewer Update

Momentum (SA)'s replyOfficial

04 Sept 2024, 08:59

Dear Thabang
Our apologies. We have escalated it to the manager of the fund.
Kind regards
Mvdm

Momentum (SA)'s reply04 Sept 2024, 08:59

Official

Dear Thabang
Our apologies. We have escalated it to the manager of the fund.
Kind regards
Mvdm