Cancel before I die - Imagine trying to claim!!

I tried to call more than 3 times on Tuesday 10/01 to cancel life insurance. All together holding over an hour with no luck.

I then wrote them a mail cancelling my life insurance with immediate effect. All I have received is an automated email confirming that they will get back to me. Still waiting. Email sent to *** “Good day,

I have spent over an hour holding on your line with no assistance!!!!! **** service!!!!!!

So I decided to write this mail instead.

To whom it may concern:

I, Jack Clifford with ID *** instructs Momentum to cancel my policy (Contract Number ***) with immediate effect on this date 10 January 2023. Also see policy documents attached.

Refund the balance of the this months remaining days to the account where you debit from. I have calculated this amount o be about R 1,000.00

Do not call me to try and change my mind or alter the policy. I have made up my mind. I do not want the 30 days grace period either.

I have stopped the debit order with FNB as well.

Regards

Jack Clifford *** PO Box 5087 Brenthurst 1542”