WW
Wesley W

1 reviews | Active since Aug 2021

04 Nov 2024, 12:36

CAN WE PLEASE PART WAYS? DISTASTEFUL EXPERIENCE

I would just like to convey my UTTER DISGUST in the level of service I have received since the day my claim was submitted more than a month ago.

After multiple calls and emails, after being advised that my claim is in process and that it will take 26 days for a complete withdrawal of my funds, today I have been told that ONCE AGAIN my claim has been escalated.

That is a new level of INCOMPENTENCE.

I would just like to make it clear that I WILL NOT WAIT ANOTHER 26 DAYS as I have provided all the necessary information for my claim MORE THAN A MONTH AGO.

I would also like to make it clear that I want whatever withdrawal I made TO BE PAID INTO MY ACCOUNT AS SOON AS POSSIBLE AND WHATEVER ELSE TO TRANSFERRED TO MY NEW JOB AND BENEFIT SCHEME.

I want NOTHING to do with Momentum after this is conlcuded and PLEASE make haste because I DO NOT want to be affiliated with this company any longer.

Contact me ASAP.

THANK YOU! ! !

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply04 Nov 2024, 12:49
Official
Wesley

We take note of your concerns.

We have referred the matter to the fund manager on your behalf. 

Kind regards

EdB

WW
Wesley W's update07 Nov 2024, 08:44
Reviewer Update
One email every 2 days? Seriously? What's next? What other excuses could there possibly be now?

Since you are wasting MY TIME to literally fight for MY MONEY - I will be reaching out to the ombudsman, because this can no longer go on.

This is ridiculous. This is absurd. This is INSANITY.

I've had enough. This company is rotten. You're doing more damage by keeping your doors open.

GIVE ME MY MONEY! ! !


WW
Wesley W's update11 Nov 2024, 08:37
Reviewer Update
I have not heard ANYTHING since you've requested my ID and Bank details.

So what is the excuse this week?

There's technical difficulties? There's a delay? Please DO NOT spew me that ****. They are all delibetate stall phrases. I've heard them all and seen them all in action. I know how it goes.

Just send me, my money. So that I can peacefully walk away from you INCOMPETITIVE *****S.

You're not doing anyone any favours by keeping your doors open. Close shop and leave this market. That would be a massive solid to all your clients.
WW
Wesley W's update11 Nov 2024, 08:38
Reviewer Update
26 days they said. It's almost ****ing MONTH 2! ! !
WW
Wesley W's update11 Nov 2024, 08:42
Reviewer Update
PAY OUT MY WITHDRAWAL URGENTLY!!!

AND TRANSFER EVERYTHING ELSE OVER TO MY NEW SCHEME!

I WANT NOTHING TO DO WITH MOMEMTUM!!!

NO WONDER YOU'RE RANKED 47TH IN AFRICA!