calling me at wrong time

I have never been so frustrated in my life, for the past week, I have been trying to get someone from Momentum to give me a call regarding taking out an educational policy for my 7 month year old son. I need to say that I have had no joy. I called in on Monday spoke to a very polite lady by the name of Mamello, who captured my details. Now I was very specific about times because I work in a bank and I am unable to answer my phone I offered to use my own airtime to speak to a financial advisor and I was advised that they are inbound because of safety reason. The consultant called at the wrond times then sent me an sms, :Good day, a \Momentum Sales Consultant attempted to contact you regarding your medical aid enquiry"..Im still waiting for a call and no its not for a medical aid enquiry"