ND
Nomxolisi D
1 reviews | Active since Mar 2009
30 Sept 2020, 15:10
blasé
my review is just like the many others i read. the services is appalling. how does it take 3 days to respond to an email? i was told they need a tax derivate which take 24hrs I'm on more than 72hrs. i was told a withdrawal take 7-10 working days if i hadn't followed up id wait till never, tomorrow is day 10. The business etiquette is non existent.
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Replies (2)
Momentum (SA)'s replyOfficial
30 Sept 2020, 15:20Dear Nomxolisi,
Thank you for your Hellopeter posting. I can confirm that our call centre have app**** for the tax directive with SARS this afternoon. We should hopefully receive the tax directive back from SARS tomorrow morning.
I will follow up with the agent tomorrow to confirm if the directive was received and to escalate the payment to you.
I will provide you with further feedback tomorrow morning.
Kind regards,
ND
Thank you for your Hellopeter posting. I can confirm that our call centre have app**** for the tax directive with SARS this afternoon. We should hopefully receive the tax directive back from SARS tomorrow morning.
I will follow up with the agent tomorrow to confirm if the directive was received and to escalate the payment to you.
I will provide you with further feedback tomorrow morning.
Kind regards,
ND
Momentum (SA)'s reply30 Sept 2020, 15:20
Official
Dear Nomxolisi,
Thank you for your Hellopeter posting. I can confirm that our call centre have app**** for the tax directive with SARS this afternoon. We should hopefully receive the tax directive back from SARS tomorrow morning.
I will follow up with the agent tomorrow to confirm if the directive was received and to escalate the payment to you.
I will provide you with further feedback tomorrow morning.
Kind regards,
ND
Thank you for your Hellopeter posting. I can confirm that our call centre have app**** for the tax directive with SARS this afternoon. We should hopefully receive the tax directive back from SARS tomorrow morning.
I will follow up with the agent tomorrow to confirm if the directive was received and to escalate the payment to you.
I will provide you with further feedback tomorrow morning.
Kind regards,
ND
ND
Nomxolisi D's updateReviewer Update
02 Oct 2020, 08:54Good Day
I would like to say thank you, my matter has been resolved and have received my payment.
Kind Regards,
Nomxolisi Dlamini
I would like to say thank you, my matter has been resolved and have received my payment.
Kind Regards,
Nomxolisi Dlamini
ND
Nomxolisi D's update02 Oct 2020, 08:54
Reviewer Update
Good Day
I would like to say thank you, my matter has been resolved and have received my payment.
Kind Regards,
Nomxolisi Dlamini
I would like to say thank you, my matter has been resolved and have received my payment.
Kind Regards,
Nomxolisi Dlamini