AS
Annerine S

1 reviews | Active since Feb 2020

22 Dec 2021, 14:32

Black star experience

Still prefer half a star... Or just one big black dot... Started the process of withdrawing funds after a divorce settlement at the beginning of September. It has now been 4 months. No payout yet, after their "promise" of 26 work days. Apart from no payout, also no feedback, not even when you escalate to a teamleader. How pathetic. Thank you, Momentum, I will be moving my insurance and policy from you permanently in the new year

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply22 Dec 2021, 14:38
Official
Dear Ms. Swanepoel,

Thank you very much for the feedback that you have provided to us.  Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them.  You will be contacted shortly.

Regards,

ND