MC
Maureen C

1 reviews | Active since Nov 2020

26 Nov 2020, 20:14

Beware they do jot pay out policies

I have a policy that was supposed to pay out 3 months ago. I have sent multiple emails with no reply. My daughter complained here and they only answered her that i have to contact them not here, even though se gave them my details and cc'd me in the email. Instead they just deleted the complaint and still have not made contact to pay my money.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply27 Nov 2020, 07:47
Official
Maureen

Our apologies for the frustration created.

A manager will contact you to resolve this matter as quickly as possible.

Regards
EdB  
MC
Maureen C's update07 Dec 2020, 06:42
Reviewer Update
Still waiting....