KM
Keagan M

1 reviews | Active since Jan 2017

23 Jan 2017, 16:37

Benefits Cancelled without Notifying members

<p>October 2016 we have taken out a medical aid with Momentum together with the Multiply benefits, we specifically asked around the gym benefits before accepting. My son taken the option whereby you pay R700 once off fee. When my husband and I went in Jan 2017 we were told that this benefit does no longer exists. No notification to members letting them know about this. We have logged this query on the 10th January 2017 and still awaiting feedback.</p>

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply23 Jan 2017, 17:01
Official

Thank you for taking the time to inform us of your concerns. A representative from Multiply will be in contact with you shortly.

Kind regards

CK

Momentum (SA)
Momentum (SA)'s reply24 Jan 2017, 16:12
Official

Feedback was provided in an e-mail yesterday as we could not reach you on the contact number provided.

Kind regards

CK