1 reviews | Active since May 2021
BEING TRANSFERRED AROUND WITH NO ASSISTANCE
I submitted my resignation from my previous employer over 30 days ago and submitted my withdrawal from my pension fund a week later. I have been trying to get information on when I’ll be receiving the funds (or any information on whether my claim has even been processed) and have not been successful. Each time I call I am met with a rude and unhelpful consultant who transfers me to another one. Today’s attempt I was transferred 7 times until my airtime finished. This is not my first bad experience with them. Of all the times I’ve had to deal with them, it resulted in me FIGHTING for my money. It is really annoying that private companies do not give us an option on who we keep our annuities and pensions with. Momentum would be the very last option.
Thank you for your message.
I am really sorry to hear about your experience.
Kindly assist me with a policy number or your identity number and the name of your previous employer (on a private reply) in order for us to assist further.
Kind regards
Mvdm
Thank you for your message.
I am really sorry to hear about your experience.
Kindly assist me with a policy number or your identity number and the name of your previous employer (on a private reply) in order for us to assist further.
Kind regards
Mvdm
Thank you for your feedback.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Thank you for your feedback.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
Thank you for your message.
I do apologize for the delay that you are experiencing.
I have again escalated to the fund managers for assistance.
Kind regards
Mvdm
Thank you for your message.
I do apologize for the delay that you are experiencing.
I have again escalated to the fund managers for assistance.
Kind regards
Mvdm
