MS
Maletsatsi S
1 reviews | Active since Oct 2012
30 May 2023, 10:39
Banking Details not amended
I mailed Momentum on 16 May 2023 to change my banking details to the new account. I was assured this will be resolved after sending the confirmation letter. Now the payment of 25 May 2023 was unsuccessful because this was not amended. As a result missed payment with a charge of about R80 for missed debit order. This is really unacceptable. This is for an educational plan.
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Momentum (SA)'s replyOfficial
30 May 2023, 11:42Dear Maletsatsi
Thank you for your communication received.
I am really sorry for the delay. Kindly provide us with the front and back copy of your identity document in order for us to urgently finalize the request.
Kind regards
Mvdm
Thank you for your communication received.
I am really sorry for the delay. Kindly provide us with the front and back copy of your identity document in order for us to urgently finalize the request.
Kind regards
Mvdm
Momentum (SA)'s reply30 May 2023, 11:42
Official
Dear Maletsatsi
Thank you for your communication received.
I am really sorry for the delay. Kindly provide us with the front and back copy of your identity document in order for us to urgently finalize the request.
Kind regards
Mvdm
Thank you for your communication received.
I am really sorry for the delay. Kindly provide us with the front and back copy of your identity document in order for us to urgently finalize the request.
Kind regards
Mvdm