MM
Mushavhi M
1 reviews | Active since Jan 2025
24 Jan 2025, 11:03
Bad worst
I have gotten the worst service from momentum worst worst they call center agent are rude and some cut the call on me. They promise to call back but they don't even do that..they lie and misled me regarding the payment date. They always have stories and i have lodged a claim since 10th December still this time nothing done. They avoid me like a small brand. I have sent multiple emails no response wow such a brand but such stuff I AK deeply amazed and they customer service the worst. Still today my claim is not paid and when you call them they are on training truely amazed.
Helpful (0)
Replies (9)0
Replies (9)
Momentum (SA)'s replyOfficial
24 Jan 2025, 11:32Dear Mushavhi
Thank you for your message.
Kindly provide me with your identity number and the name of your employer on a private reply in order to assist.
Kind regards
Mvdm
Thank you for your message.
Kindly provide me with your identity number and the name of your employer on a private reply in order to assist.
Kind regards
Mvdm
Momentum (SA)'s reply24 Jan 2025, 11:32
Official
Dear Mushavhi
Thank you for your message.
Kindly provide me with your identity number and the name of your employer on a private reply in order to assist.
Kind regards
Mvdm
Thank you for your message.
Kindly provide me with your identity number and the name of your employer on a private reply in order to assist.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
24 Jan 2025, 13:11Thank you Mashudu, I have forwarded the information to the fund managers for assistance.
Kind regards
Mvdm
Kind regards
Mvdm
Momentum (SA)'s reply24 Jan 2025, 13:11
Official
Thank you Mashudu, I have forwarded the information to the fund managers for assistance.
Kind regards
Mvdm
Kind regards
Mvdm
MM
Mushavhi M's updateReviewer Update
24 Jan 2025, 13:17I truelly and hope this gets attended please.
It cannot be that it's on payment step for 3 weeks I sincerely hope it gets attended to and the administrator gets back to me.
It cannot be that it's on payment step for 3 weeks I sincerely hope it gets attended to and the administrator gets back to me.
MM
Mushavhi M's update24 Jan 2025, 13:17
Reviewer Update
I truelly and hope this gets attended please.
It cannot be that it's on payment step for 3 weeks I sincerely hope it gets attended to and the administrator gets back to me.
It cannot be that it's on payment step for 3 weeks I sincerely hope it gets attended to and the administrator gets back to me.
Momentum (SA)'s replyOfficial
24 Jan 2025, 15:21Dear Mushavhi
I have forwarded your concern to the fund managers
Kind regards
mvdm
I have forwarded your concern to the fund managers
Kind regards
mvdm
Momentum (SA)'s reply24 Jan 2025, 15:21
Official
Dear Mushavhi
I have forwarded your concern to the fund managers
Kind regards
mvdm
I have forwarded your concern to the fund managers
Kind regards
mvdm
MM
Mushavhi M's updateReviewer Update
30 Jan 2025, 19:04Still to date my claim has not been settled after countless empty promise what should one do in this case they are bluntly ignoring paying me , they keep saying it's in the final stage of payment really upsetting and frustrating this company is starting to feel like a fly by night. Always conflicting responses always what a frustration never should I deal with them.
MM
Mushavhi M's update30 Jan 2025, 19:04
Reviewer Update
Still to date my claim has not been settled after countless empty promise what should one do in this case they are bluntly ignoring paying me , they keep saying it's in the final stage of payment really upsetting and frustrating this company is starting to feel like a fly by night. Always conflicting responses always what a frustration never should I deal with them.
MM
Mushavhi M's updateReviewer Update
31 Jan 2025, 09:24Today the update that I got after I called them 5 times was that there was an issue with finalization...now am on a call waiting fir 40min nothing is happening they don't take me serious this company and no one is telling me anything they wasting my daily money calling them if they don't have tbe money they must just say so.
MM
Mushavhi M's update31 Jan 2025, 09:24
Reviewer Update
Today the update that I got after I called them 5 times was that there was an issue with finalization...now am on a call waiting fir 40min nothing is happening they don't take me serious this company and no one is telling me anything they wasting my daily money calling them if they don't have tbe money they must just say so.
Momentum (SA)'s replyOfficial
31 Jan 2025, 09:35Dear Mushavhi
Thank you for your message. I have forwarded your communication to the fund managers for their attention.
Kind regards
Mvdm
Thank you for your message. I have forwarded your communication to the fund managers for their attention.
Kind regards
Mvdm
Momentum (SA)'s reply31 Jan 2025, 09:35
Official
Dear Mushavhi
Thank you for your message. I have forwarded your communication to the fund managers for their attention.
Kind regards
Mvdm
Thank you for your message. I have forwarded your communication to the fund managers for their attention.
Kind regards
Mvdm
MM
Mushavhi M's updateReviewer Update
31 Jan 2025, 09:39You been doing it for the last 8 days how's that going to help me now so just say you doing care about my claim tshepo your fund manager as I speak just say he will call me back after I was in a call for half an hour even more still did not help me what's wrong with you people am tired and am really not getting any help your super arrogant
MM
Mushavhi M's update31 Jan 2025, 09:39
Reviewer Update
You been doing it for the last 8 days how's that going to help me now so just say you doing care about my claim tshepo your fund manager as I speak just say he will call me back after I was in a call for half an hour even more still did not help me what's wrong with you people am tired and am really not getting any help your super arrogant
MM
Mushavhi M's updateReviewer Update
17 Feb 2025, 10:27Still I have nit been paid after three months the story is you have changed systems since the two pot system can I get paid. Again your problems are not mine I don't get involved in your IT issues bad experience even the agent here does not help I doubt my message is being passed to momentum
MM
Mushavhi M's update17 Feb 2025, 10:27
Reviewer Update
Still I have nit been paid after three months the story is you have changed systems since the two pot system can I get paid. Again your problems are not mine I don't get involved in your IT issues bad experience even the agent here does not help I doubt my message is being passed to momentum