bad service no communication
Two weeks ago i took in my account details for my provident fund claim as that was the only thing needed i was then advised by the branch consultant at Braamfontain that it will be payed out before the end of business day which was on 03/12/2017 . 14 days later and i am still waiting for the funds. when i call in i am told its in the process. can someone do something about this as i was told the only thing that was missing was my account details which i provided so why are you not transferring my funds
Dear Michael
Our apologies for the level of service extended to you. Your frustration is understandable.
A manager will contact you to discuss the situation with you, and to resolve this amicably.
Regards
Edb
Dear Michael
Our apologies for the level of service extended to you. Your frustration is understandable.
A manager will contact you to discuss the situation with you, and to resolve this amicably.
Regards
Edb
Dear Michael
Our apologies for this !
Based on the fact that skeleton staff have to stand in for most of the queries, you will definitely be contacted by a manager by tomorrow!
I have contacted the manager who affirmed this.
Regards
EdB
Dear Michael
Our apologies for this !
Based on the fact that skeleton staff have to stand in for most of the queries, you will definitely be contacted by a manager by tomorrow!
I have contacted the manager who affirmed this.
Regards
EdB