AB
ANITA B
1 reviews | Active since Nov 2013
20 Dec 2018, 09:25
Bad Service : Momentum Investo
Very slow turnaround times, poor communication, and generally lack of customer service. Amounts that reflect on online profile are different from what you are told when you start requesting for your money back. I'm very disappointed in this company. It's second time I'm transacting with them this year and their service is as bad as the first time around.
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
20 Dec 2018, 09:32Thank you for your feedback, we will investigate the matter. A manager will make contact with you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply20 Dec 2018, 09:32
Official
Thank you for your feedback, we will investigate the matter. A manager will make contact with you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
AB
ANITA B's updateReviewer Update
20 Dec 2018, 09:42I don't need a manager to contact me, I need MY money paid out that's all.
AB
ANITA B's update20 Dec 2018, 09:42
Reviewer Update
I don't need a manager to contact me, I need MY money paid out that's all.
Momentum (SA)'s replyOfficial
20 Dec 2018, 11:31Firstly, I would like to apologise for the delay in the payment and the frustration this has caused you. The payment has been released and should reflect in your bank account within a few hours.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply20 Dec 2018, 11:31
Official
Firstly, I would like to apologise for the delay in the payment and the frustration this has caused you. The payment has been released and should reflect in your bank account within a few hours.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee