RP
Razaan P

1 reviews | Active since Nov 2009

25 Jul 2019, 14:08

Bad service leads to Migraine

Where do I start? 30 minutes airtime wasted and still no resolution. I simply need someone to accept a ROT asnik investing money in a RA with Momentum and I need my other funds to be paid. I cannot do anything if the ROT from Old Mutual is not accepted now they say the link is expired. Really since when does a link expire. I'm starting to doubt placing my money with Momentum.service sucks. What must I do to get good service. My number is ***

0
Replies (6)
Momentum (SA)
Momentum (SA)'s reply25 Jul 2019, 14:21
Official
Thank you for bringing this to our attention. The matter will be referred to management for urgent assistance.

Kind regards
Natasha



RP
Razaan P's update25 Jul 2019, 14:25
Reviewer Update
Please call now. I am fed up with the bad service. I spent all my money on airtime . Really I'm thinking of cancellingy investment
RP
Razaan P's update25 Jul 2019, 14:26
Reviewer Update
I'm fed up with calling your *********** service centre
RP
Razaan P's update25 Jul 2019, 14:27
Reviewer Update
I need this fixed today!!!!!
RP
Razaan P's update25 Jul 2019, 14:37
Reviewer Update
I am really contemplating calling Old Mutual to pay out all my funds instead if transferring any funds to a RA with Momentum
Momentum (SA)
Momentum (SA)'s reply25 Jul 2019, 15:44
Official
Dear Razaan

Management has confirmed that they have made contact with you in order to address your concerns.

I would like to sincerely apologise for the inconvenience caused.

Kind regards
Natasha