Bad service from the Momentum Multiply

<p>Momentum Multiply terms and conditions stated that a client can cancel the membership within 5 working days of activating it. I cancelled it within 3 working days yet my account was still debited on the 1 December, this is inspite of Mokgadi Laka, Multiply Sales consultant sending the cancellation department a second email after the one that I had sent requesting my cancellation.<br />I requested that they send me a written confirmation of the cancellation, I never received one.</p> <p>Ts & Cs are there for both parties and Momentum can't even follow their own Ts & Cs.</p>