BH
Barend H

1 reviews | Active since May 2012

29 Aug 2017, 14:28

Bad service from day 1

<p>Since I started with Monentum 3 years ago I have had nothing but bad service ranging from slow responses to bad attitudes. Upon cancelling my policies after filling their coffers for 3 years and airing further frustration this time with their cancelation policies the agent really let me have it! I am basically a bad person according to her for complaining. Guess it was easier for her because I'm leaving.</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply29 Aug 2017, 14:36
Official

Thank you for your comment.

One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind Regards

Debbie van der Haar

Momentum (SA)
Momentum (SA)'s reply30 Aug 2017, 08:32
Official

Dear Mr Human,

Thank you for your posting - we have referred your posting to the financial adviser, for comment and will revert back to you once we have received their feedback.

Kind regards, 

N D'Arch