GH
Godphrey H
1 reviews | Active since Nov 2017
01 Oct 2024, 15:06
Bad service experience
I submitted a claim last week I still have not received an acknowledgement of it was received.I have been trying to call them for two days now and been put on-hold for more than 10min.This is not a good service experience
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Replies (1)
Momentum (SA)'s replyOfficial
01 Oct 2024, 15:26Dear Godphrey
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
I can confirm that they are currently experiencing very high volumes of calls.
Kind regards
Mvdm
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
I can confirm that they are currently experiencing very high volumes of calls.
Kind regards
Mvdm
Momentum (SA)'s reply01 Oct 2024, 15:26
Official
Dear Godphrey
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
I can confirm that they are currently experiencing very high volumes of calls.
Kind regards
Mvdm
Thank you for your message.
I have referred your complaint to the fund managers for further assistance.
I can confirm that they are currently experiencing very high volumes of calls.
Kind regards
Mvdm