LL
Lebohang L
1 reviews | Active since Nov 2010
11 Aug 2025, 12:50
BAD SERVICE
If you know what is good for you STAY AWAY, their agents lie and come up with all kinds of stories. Requested to make a partial withdrawal of my Preservation Fund in early July and to this day 11/08/2025 nothing has happened. I just get a different story from the Agent as to why he has not been able to assist me. Been sending emails and no one has responded.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
11 Aug 2025, 13:01Dear Lebohang,
Thank you for bringing your concerns to our attention.
We will escalate your enquiry to the fund manager for assistance.
Kind regards
NH
Thank you for bringing your concerns to our attention.
We will escalate your enquiry to the fund manager for assistance.
Kind regards
NH
Momentum (SA)'s reply11 Aug 2025, 13:01
Official
Dear Lebohang,
Thank you for bringing your concerns to our attention.
We will escalate your enquiry to the fund manager for assistance.
Kind regards
NH
Thank you for bringing your concerns to our attention.
We will escalate your enquiry to the fund manager for assistance.
Kind regards
NH
LL
Lebohang L's updateReviewer Update
11 Aug 2025, 13:09Seems like this is an auto response you send to everyone who's been complaining about your bad service.
LL
Lebohang L's update11 Aug 2025, 13:09
Reviewer Update
Seems like this is an auto response you send to everyone who's been complaining about your bad service.
Momentum (SA)'s replyOfficial
11 Aug 2025, 13:15Dear Lebohang,
This is not automated response. There are multiple divisions within the company and unfortunately every complaint needs to be directed to the relevant business unit for assistance.
This is not automated response. There are multiple divisions within the company and unfortunately every complaint needs to be directed to the relevant business unit for assistance.
Momentum (SA)'s reply11 Aug 2025, 13:15
Official
Dear Lebohang,
This is not automated response. There are multiple divisions within the company and unfortunately every complaint needs to be directed to the relevant business unit for assistance.
This is not automated response. There are multiple divisions within the company and unfortunately every complaint needs to be directed to the relevant business unit for assistance.