MC
Melinda C

1 reviews | Active since Jan 2018

14 Jan 2018, 18:45

Bad service by Multiply

Review: Bad service Momentum Multiply A promise is made by Multiply service centre of feedback on queries within 48 hours. I am busy a week now with them with a simple query (this is not the first time) via, mail, calls, sms and still no feedback. This after commitment was made that I will be called back and even that a manager will call me. The service thus at a very bad level

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply15 Jan 2018, 07:06
Official

Thank you very much for the feedback that you have provided to us. Our clients’ feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply15 Jan 2018, 09:36
Official

I received confirmation that Mr Moodley made contact with you. Your multiply has been updated and the matter have now been resolved.

Kind regards

Michele Coetsee