SZ
Sijabuliso Z

1 reviews | Active since Nov 2020

29 Nov 2020, 11:34

Bad service at momentum

I submitted a withdrawal form on 22 October 2020 on my pension fund got a reply week later saying my funds had been disinvested and then another on the 10th November saying they applying for tax directive since then nothing. It has been 26 days since 22nd of October and when I contacted through there client service website, they only reply still in progress without giving me details

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply30 Nov 2020, 06:38
Official
Thank you for your feedback, we will investigate the matter and make contact to resolve the case.

Kind regards
MC
Momentum (SA)
Momentum (SA)'s reply30 Nov 2020, 11:15
Official
Please accept our sincere apologies for the delays. I confirm that our administrator has contacted you.

Kind regards
S du Plessis