BAD SERVICE AND NO TRANSPARENCY ( PART 2)

This is my second posting!! Momentum just does not seem to understand!! THEY ARE NOT TRANSPARENT WITH THEIR POINTS.Iam losing out because of this!! I still have issues with their tyre checks .... not been allocated points properly, tax declaration is flawed, been to biokineticist twice this year ..... no points . Safety app does not work properly . My scores for the safety questionnaires don't tally!!Their action plan is ABSURD!!! IS THERE NOBODY IN CHARGE WHO KNOWS WHAT IS GOING ON AND IS ACCOUNTABLE.I am wasting my time with call centre people and the best is yet to come the one team leader sends her team a message to phone me and they IGNORE her requests.... this is ludicrous!!!I wonder what the CEO thinks of this!!!