LQ
Lungi Q

1 reviews | Active since Aug 2014

10 Feb 2019, 17:52

Bad service and don’t care about customers

Momentum is ****py financial company, I asked for a withdrawal on my policy on the 22nd January 2019. I followed up with the docs they required on the 29th, on Friday the 8th February I followed up and the lady said I should expect the money same day or latest Saturday. I mean it’s Sunday now the 10th February still I haven’t received my money. Bad service and I will never take any policy with ever again. Stay away from them

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply11 Feb 2019, 08:40
Official
Thank you for your feedback, a manager will make contact with you.

Kind regards
Michele Coetsee
Momentum (SA)
Momentum (SA)'s reply11 Feb 2019, 10:45
Official
I want to apologise for the service you experienced and has taken the matter up with the relevant department. The money should be released today with an immediate payment.

Kind regards
Michele Coetsee