BAD SERVICE AND BAD SYSTEMS ON MOMENTUM MULTIPLY

very very difficult to get any complete answers , especially from the loyalty programme at momentum called multiply. Multiply is becoming more and more complicated and they are less than helpful. takes days to get a reply on email and when the reply comes, it is a copy and paste answer that does not even answer the question. you can escalate and then get half an answer with a promise to get a full answer. does not happen. they want you to be healthy, but it is so stressful to deal with them, . Last straw, went for a health assessment at dischem, system error, nothing went through. I am told that I should have got a copy at the time in case it did not go through. GRRRRR. it is a full time job being a member of Multiply.