Bad service

I’m very disappointed with the service from Momentum to say the least.

I have been retrenched from work since August. Unprofessional service from TRF Momentum. Service has been absolutely zero to none. No updates on the process, one has to hold for over an hour on the phone no luck. I signed the benefit claim first week of September I’m yet to get any form of communication not even an email or a text message.

We’re encouraged to leave a voicemail for a call back, but I’m yet to receive a call.

It’s really frustrating and really insensitive from momentum.